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DELIVERY

 

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Parcel Delivery

With tracked courier from £3.00

 

Shop Local Customers

Contact Free Doorstep Delivery 

KY11 & KY12 Postcodes Only

 or

Collect from KY12 

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You will be notified by email

of any out of stock items or unexpected delays.

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Returns

RETURNS

If you aren't happy with your purchase or have simply changed your mind.

 

You can return your item in its original condition and packaging within 14 days for a refund (excluding postage costs). Postage costs are non refundable. On receipt of the returned items, a refund will be credited to you via the original method of payment.

 

If you have received a faulty or damaged item please get in touch by email

sarahkathrynhome@outlook.com

within 48 hours of delivery to resolve the matter.

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This returns policy does not affect your legal right to cancel or your legal rights in relation to faulty or  incorrectly described products.

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In the interests of hygiene, earrings cannot be returned or refunded.

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Once your parcel has been received,  you will be updated on the progress of your exchange or refund by email.  Please remember it can take up to five days after a refund has been processed for it to appear on your bank statement.

 

 

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